Cancellation and Refund Policy

VaanarStack ("we", "us") is a brand operated by Yash Kumar Advisory, a sole proprietorship of Yash Kumar. This policy applies to payments made on vaanarstack.com.

1. Live webinars

Webinar payments are non-refundable. Sessions are short-format, capacity-limited, and you receive the recording regardless of attendance. If we cancel or reschedule a webinar, the full amount is refunded to the original payment method.

2. Cohort programs (Claude Code for Marketers and similar)

Cohort enrolment is a two-part payment: a non-refundable seat token at booking, and the course balance charged before Class 1.

Seat token: non-refundable. Holds your seat against the capped cohort size.

Course balance:

• Cancelled more than 5 days before Class 1: 50% refund of the balance paid.
• Cancelled within 5 days of Class 1, or any time after the program has begun: no refund.

If we cancel or reschedule the cohort, the full amount paid (token + balance) is refunded.

3. Workshops

Workshop seats are non-refundable. Sessions are capacity-limited and hands-on, and the recording, prompt files and templates are shared with every registrant regardless of attendance, so you can complete the build in your own time.

If we cancel or reschedule a workshop, you may take the new date or receive a full refund to the original payment method.

4. Audits, Sprints, Growth Partner retainers, and custom engagements

Refund and cancellation terms for these engagements are agreed in writing in the scoping document or engagement note shared at kickoff, on a per-engagement basis.

4. How refunds are processed

Approved refunds are returned to the original payment method within 7 working days of approval. Razorpay typically takes a further 5–7 days to reflect in the customer's bank, depending on the issuing bank.

5. Disputes and contact

For refund requests or charge disputes, write to yash.kumar@vaanarstack.com with your payment reference within 30 days of the charge. We respond within 2 working days.